Despite the emergence of IT as a Service and the rise of self-service catalogues, most IT operations—including EMC’s—have remained largely manual when it comes to filling users’ requests for networking, storage and compute, struggling to keep pace with growing demand. Until now, that is.
EMC IT is in the process of rolling out a new set of tools, based on a combined approach to infrastructure and automation that will reduce the time it takes to fill customers’ infrastructure demands from months to days or even hours.
The new production environment uses EMC’s Federation Enterprise Hybrid Cloud (FEHC) management platform on VCE Vblock™ converged and hyper-converged infrastructure to provide the abstraction of hardware through software. Translation: IT clients will no longer have to come to the IT infrastructure team every time they need a new environment or an additional server. They can self-provision these services using a truly automated portal and with a standardized set of components.