Posts Tagged ‘Dell IT Proven’

Customizing IT User Experience: To Enable Workstyles in Our Digital Workplace

Stephen Fleming

Stephen Fleming

Senior Manager, IT User Experience at Dell IT

Corey is a hyper-mobile, customer-facing sales representative who is not technically inclined. Sean is an office-based, highly technical engineer. And Jessica is a collaborative and non-technical business professional with a flexible workstyle, working in the office, at home or on the road when it makes sense.

They are just some of the different people with different workstyles that today’s IT organizations need to accommodate as they strive to address a huge shift in what users want for tools and services to be productive both in and out of the office in today’s workplace.

After conducting more than two years of persona and workstyle research, Dell IT recently took a groundbreaking first step in tailoring our tools and services to match our distinctive user groups. We unveiled the Sales Jetpack—a combination of devices, tools, services and education resources specifically focused on our customer-facing, mobile sales staff around the globe.

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Adapting IT Security to a Digital World: Going from Gatekeeper to Collaborator

Ujjwal Rajbhandari

Ujjwal Rajbhandari

IT Director, Cloud Engineering, Dell IT

As IT continues to empower a new, digitally-transformed world, infrastructure capability isn’t the only thing that needs to become more agile and flexible. IT security must also evolve to be more adaptable, more proactive and less reactive to let today’s workforce embrace the cloud.

After all, it doesn’t make sense to unleash new, agile IT applications only to weigh them down with traditional security strategies that create delays, restrictions and outright denials.

For example, in some cases with IT as a Service, a user can provision a virtual machine (VM) in five minutes but then must wait three to five days before security allows access to the data he or she wants to work with.

The question is, how is IT security going to change in this new digitally transformed world so that we can fully take advantage of the agility and simplification of cloud-enabled infrastructure.

A key part of the answer lies in a new approach to trust and risk assessment.

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Meet CIO Hall of Famer Bask Iyer

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

Today, Bask Iyer, Dell and VMware’s CIO, was named a 2017 inductee into the CIO Hall of Fame from IDG’s CIO. This prestigious honor is bestowed upon a select group of outstanding IT executives and visionaries who have had a significant impact on the IT profession. He will officially accept his award at the CIO Hall of Fame awards ceremony in August; but I thought today’s announcement of it would be a good reason to catch up with Iyer to discuss what this means for him and his teams at Dell and VMware.

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