With the expanding volume of information in the digital universe and the increasing number of disk drives required to store that information, disk drive reliability prediction is imperative for EMC and EMC customers.
Disk drive reliability analysis, which is a general term for the monitoring and “learning” process of disk drive prior-to-failure patterns, is a highly explored domain both in academia and in the industry. The Holy Grail for any data storage company is to be able to accurately predict drive failures based on measurable performance metrics.
Naturally, improving the logistics of drive replacements is worth big money for the business. In addition, predicting that a drive will fail long enough in advance can facilitate product maintenance, operation and reliability, dramatically improving Total Customer Experience (TCE). In the last few months, EMC’s Data Science as a Service (DSaaS) team has been developing a solution capable of predicting the imminent failures of specific drives installed at customer sites.