Archive for the ‘Trust’ Category

Building the Modern Data Center on a Foundation of Trust

Matt McCormack

Matt McCormack

Chief Security Officer at EMC
Matt McCormack

Latest posts by Matt McCormack (see all)

If your organization is struggling with how to keep your enterprise data secure in the cloud, you aren’t alone. The fact is, the modern data center poses some fairly new security challenges and there is no rule book on how to meet them. Even in security, we are learning as we go.

Matt McCormack, Chief Security Officer at EMC, explores this learning process in a blog on EMC’s Reflections site, which features reports from the road by EMC executives. Read his full blog at http://reflectionsblog.emc.com/building-modern-data-center-foundation-trust/.

EMC IT Helps Drive Sustainability

David Scheffler

David Scheffler

Director, Data Center Services

EMC IT is innovating and developing new IT solutions that not only meet our internal customers’ growing data and IT demands but also help us drive improved space utilization and energy efficiencies in our modern data centers.

For example, in our regional data center in Cork, Ireland we used “hot aisle containment” technology to decrease machine energy consumption by 24 percent. In our Hopkinton Data Center, we increased space efficiency and reduced power consumption to extend the facility’s life by five years.  And leveraging IT’s own business analytics tools, we were able to apply predictive and deeper analytics into application and device power usage—to drive further efficiencies.

Read more about our Efficient Data Centers and how they further EMC’s commitment to sustainability in EMC’s 2015 Sustainability Report.

Also, check out our video for a closer look at EMC Cloud Data Center in Durham, N.C.

Digitization Isn’t Just Transformational, It’s Game Changing

Vic Bhagat

Vic Bhagat

Executive Vice President, Enterprise Business Solutions and CIO at EMC Corporation
Vic Bhagat

The game has changed. As CIOs and IT professionals, we were comfortable with controlling the environment; talking in ERP terms and timelines; and in using a liquidation/unit cost financial model to manage our operations. However, the landscape has changed and our business users expect and need IT’s help in driving agility, intelligence, innovation and value. To remain relevant, CIOs and IT organizations must reenergize IT.

On October 6th, EMC celebrated the tremendous strides the company is making to dramatically enhance our Total Customer Experience (TCE) globally. Like other EMC customers, my team and I wholeheartedly embraced cloud and big data analytics, as well as mobile and social technologies to innovate and propel us forward. That said, building on my blog earlier this year, I believe that digitization is the key to improving TCE and transforming how businesses run for the future.
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5 Lessons in Transforming to Contemporary IT

Vic Bhagat

Vic Bhagat

Executive Vice President, Enterprise Business Solutions and CIO at EMC Corporation
Vic Bhagat

We used to deliver projects in ERP terms with complex, multi-year investments leaving the business little choice regardless of how long it would take or what it would cost. However, today’s information generation wants convenience and near instant gratification, so if we are not agile or fast enough, they will get their infrastructure, apps or cloud services elsewhere.

To get ahead of this at EMC, we have transformed IT to be more business aligned to dramatically improve innovation, performance and reliability. That said, it is not for the faint of heart, so let me share a few lessons we’ve learned along the way

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The Changing Mobile Worker: Balancing Productivity and Security

Ken Stambaugh

Ken Stambaugh

Director, Global Client Computing, EMC IT
Ken Stambaugh
Ken Stambaugh

Latest posts by Ken Stambaugh (see all)

As an IT veteran, I have observed and helped drive tremendous change, not just in the technologies we use but how we use them. Among the more dramatic shifts has been the definition of being a mobile worker.

When I was a mainframe programmer in the late 80’s, being “highly mobile” meant I could log in at any mainframe terminal in the office, do my programming, submit my jobs to the queue and do my (internal only) email. Later, I had two desks in two different buildings and mobility became driving between them multiple times each day.  Virtual Private Network (VPN) technologies allowed me to be on call and dial in (literally via a phone-line) from home rather than having to get to the office.

The Internet made mobile work more bearable, but it still required a laptop or desktop.  By plugging my blackberry into my PC as a modem, I could work on the train to my office in Boston.

What really transformed mobility (or the trend of more employees working out of the office using mobile devices) for me was the iPhone (followed by the iPad and Android devices.) Not only was I in touch as frequently as I wanted to be via email capabilities, but the enormous ecosystem of apps allowed me to be productive in the ways that fit me best.  I was – and am – able to define how I work and where I work.  “Work” has stopped being the place I went to and instead became what I did.

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Assessing Data Loss Costs: Value-Driven Protection of the Bottom Line

In an age when most companies invest to become data-driven, the value of data is increasingly a key criteria for making IT decisions, and the protection of the data becomes paramount to those decisions

When making backup-related decisions, price justification involves the potential capital loss to the organization when a data loss or unavailability occurs. Understanding the value of data and access to that data is key when prioritizing backup technology or even for deciding which infrastructure to protect during a cyber-attack. However, estimating this price is not trivial.

I recently worked on a research project with a team of academic partners at Ben-Gurion University for prioritizing data replication to minimize the monetary loss in the case of a disaster. The method we derived can limit the costs of data loss, and could provide a high return on investment (ROI) of up to one million dollars per incident.

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The CIO/CMO Relationship: Breaking New Ground Together

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

Tccthumbnail2he idea that Chief Information Officers and Chief Marketing Officers exist in different worlds, where one is a service provider and the other a service consumer, is outdated thinking. With demands growing on CIOs to drive value to the business, and CMOs operating more rapidly to customer demands, the need for harmony between the two has never been greater.

In response, the CIO/CMO relationship can be forged by mutual opportunity. As IT transforms to more contemporary operating models and services, Marketing can embrace agile technologies, such as analytics and data science, that unlock value and bring success to the CIO, the CMO and their respective organizations.

In the latest edition of Coffee in the Café with Vic Bhagat, EMC CIO Vic Bhagat and Jonathan Martin, CMO, EMC II, discuss the deepening relationship and how their respective organizations can advance together.

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EMC IT Redefines IT as a Service: The Transformation Story

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

For several years, EMC IT has been on a journey toward ITaaS and has gradually evolved the structure, culture, and role of its organization to better align with the needs and objectives of the business. This organizational transformation has touched every aspect of IT—from architecture, infrastructure and application development, to the way in which IT services are created and funded, to enterprise security and support.

No longer does IT hold a monopoly on technology. Instead, EMC is building new consultative relationships with the business, streamlining business units’ access to IT services, and creating new job functions centered on providing the business with not only the services it needs, but, just as important, an outstanding customer experience.

In addition, EMC IT is helping business units reduce risk by building controls into the services it offers, rather than attempting to bolt security onto services that already are being delivered.

This animated video provides an overview of EMC’s IT Transformation journey, from a reactive IT organization to a true service provider. For more information about the EMC IT Transformation, read the latest white paper titled EMC IT Redefined.

Digitization at Top of CIO Priority Lists

Vic Bhagat

Vic Bhagat

Executive Vice President, Enterprise Business Solutions and CIO at EMC Corporation
Vic Bhagat

Over the last three decades in this industry, I’ve seen many impressively disruptive waves of technology, but I have never witnessed as many waves hitting simultaneously as we are seeing today.

While we can and will pursue many of these, as CIOs in a hypercompetitive global environment, we have to catch the wave that makes the biggest impact on enabling the business and accelerating our revenue and business growth.  In 2015, I predict the highest priority for CIOs is digitization.

As the digital economy pushes enterprises to analyze and solve problems faster, businesses are asking CIOs and IT professionals to help reduce complexities, improve synergies across organizations, and leverage existing information regardless of where it resides.  For instance, my team is extending our data lake architecture capabilities to enable multiple organizations to make data-driven decisions and accelerate the value for the business like never before. To do this, CIOs and IT professionals must:

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EMC Leaps To IT-as-a-Service: Redefining the Organizational Model

Jon Peirce

Jon Peirce

Senior Vice President, EMC IT at EMC Corporation
As SVP of IT, Jon Peirce is responsible for driving EMC IT’s transformation into an IT-as-a-Service provider/ broker and strategic business partner through technology, operating model, process and organizational innovation and evolution. Additionally, he oversees operations for several of EMC’s revenue generating cloud services and leads EMC’s Centers of Excellence in the Americas. In his prior role in IT from 2006-2013, Jon was responsible for Global IT Infrastructure and Support Services and led an aggressive standardization, consolidation, virtualization, tiering and optimization program across EMC’s IT infrastructure that delivered in excess of $220M in cost savings along with improved agility, resiliency, scalability, sustainability and security.

In describing our journey to Redefine our IT organization at EMC, I told you how we brought in consultants to help us bridge the old IT world with the new, devised a fresh strategy and workstreams to execute on our roadmap and used added insights about our customers to define wins for IT.  What we still needed to do beyond those milestones was to determine what our new organization would look like; we were struggling with several organizational components.

While we had broken down some technology silos in the past, we still had not taken the leap fully into a services-based organizational structure.  We still had “sand in the gears” with respect to how teams worked together.  Each group had its own goals and objectives, and what was important to our end customer was too often getting lost in the “interlock.”
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