As an IT veteran, I have observed and helped drive tremendous change, not just in the technologies we use but how we use them. Among the more dramatic shifts has been the definition of being a mobile worker.
When I was a mainframe programmer in the late 80’s, being “highly mobile” meant I could log in at any mainframe terminal in the office, do my programming, submit my jobs to the queue and do my (internal only) email. Later, I had two desks in two different buildings and mobility became driving between them multiple times each day. Virtual Private Network (VPN) technologies allowed me to be on call and dial in (literally via a phone-line) from home rather than having to get to the office.
The Internet made mobile work more bearable, but it still required a laptop or desktop. By plugging my blackberry into my PC as a modem, I could work on the train to my office in Boston.
What really transformed mobility (or the trend of more employees working out of the office using mobile devices) for me was the iPhone (followed by the iPad and Android devices.) Not only was I in touch as frequently as I wanted to be via email capabilities, but the enormous ecosystem of apps allowed me to be productive in the ways that fit me best. I was – and am – able to define how I work and where I work. “Work” has stopped being the place I went to and instead became what I did.
As SVP of IT, Jon Peirce is responsible for driving EMC IT’s transformation into an IT-as-a-Service provider/ broker and strategic business partner through technology, operating model, process and organizational innovation and evolution. Additionally, he oversees operations for several of EMC’s revenue generating cloud services and leads EMC’s Centers of Excellence in the Americas. In his prior role in IT from 2006-2013, Jon was responsible for Global IT Infrastructure and Support Services and led an aggressive standardization, consolidation, virtualization, tiering and optimization program across EMC’s IT infrastructure that delivered in excess of $220M in cost savings along with improved agility, resiliency, scalability, sustainability and security.
Sometimes simple steps can lead to substantial insights in the midst of transition. One such instance proved extremely valuable in our Redefine IT effort.
In my previous Redefine IT blog, I described the structure of our IT transformation program, the workstreams we used to reshape our organization, and our pursuit of a more inclusive process for driving change. In this installment, I want to share an elegantly simple exercise that ended up bringing new focus to our IT Strategy.
As our transition to IT-as-a-Service was taking shape, we decided to actually spell out our IT Strategy and how it connects with what matters most to EMC. We have always had an implied IT Strategy that was tightly aligned to EMC’s corporate strategy; however, we had never written it down, and consequently there was varied understanding of it across our IT organization and across the company. (more…)
As data growth continues unabated, with users demanding performance across multiple devices, file sharing has become an indispensable part of successful collaboration and management. To support this growth, EMC IT embraced Syncplicity to provide our global workforce of more than 60,000 people with a fast, simple, reliable service to share the content they use every day. Syncplicity has proven to be a game changer and now comes out of the box for every new EMCer.
With speed and efficiency, EMC IT migrated nearly the entire enterprise onto Syncplicity within mere months. How? Watch below as EMC Chief Information Officer Vic Bhagat (@VicBhagat) discusses the rollout of Syncplicity.
Want more information? Watch EMC Chief Security Officer Dave Martin address the security elements behind Syncplicity. You can also read the following content that further details Syncplicity’s place within the EMC service catalog.
Like email and mobile capabilities, the ability of members of your organization to safely share large files via multiple devices online with colleagues and partners is a fundamental need in today’s business world. That’s why EMC IT is making online file sharing and mobile collaboration available to all of its employees as a “birthright” when they join EMC.
It’s also why we expect to have all of our 48,000 users converted from using consumer cloud services to using our in-house enterprise online filing share and mobile collaboration tool—Syncplicity—by the end of Q2 2014.
In fact, we managed to migrate some 36,000 IT users to Syncplicity and away from using unapproved collaboration tools within just three months of launching this in-house tool about a year ago. (more…)
Unleashing the power of mobile computing in your organization while keeping your information secure is an evolving challenge in today’s fast-changing world of mobility.
Mobility is an extremely important component in the evolution to the Third Platform, given the “consumerization of IT” and the fact that enterprises are seeking to run their business from mobile devices. Freedom to compute using the device you prefer, freedom to roam where and when you want, freedom to consume using different apps, and freedom to collaborate —these are the mantras of the evolution to the Third Platform.
The vision for the EMC Pervasive Mobility program, therefore, is to provide user-centric, value-driven secure access to any enterprise information from any device, anytime, from anywhere. (more…)
The digital universe, which is expected to grow to 44 zettabytes by 2020, represents an infinite opportunity for CIOs to drive agility and accelerate value for an organization. However, as a CIO, I can’t help pausing for a moment of practicality.
While visiting EMC offices in India, Chief Information Officer Vic Bhagat met with Vishal Krishna of BW|BusinessWorld. During the interview, Vic shared is perspective on emerging trends and opportunities in the IT industry from the growth of mobile to analytics to investments in the cloud. Click here to read the article.
Just about every aspect of enterprise IT is in play these days, if you think about it.
One of the more challenging aspects is fully embracing the new endpoint for IT service consumption — the ubiquitous mobile device.
To be clear, we’re not simply talking about a BYOD (bring your own device) program, or re-hosting legacy apps on mobile devices via VDI — although those are pieces of the bigger picture.
No, what we’re really talking a fundamental re-thinking about how application experiences are built, distributed and consumed. Mobile first, if you prefer.
And whether that new capability is pointed at your employees, your partners or your customers — the changes are turning out to be very far reaching indeed.
EMC’s own IT group is no stranger to these forces. For the last few quarters, a small team has been working towards enabling mobility across our entire organization and business model. I first introduced this story back in January of this year.
Now, five months later, I thought it would be good to circle back with the EMC IT team and get a status report: what have we done, and what have we learned?
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