Archive for the ‘Financial’ Category

Redefining ERP with SAP: Leveraging the Power of Virtualization

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

As early as 2004, EMC IT set out on a journey of IT transformation. So far, that transformation has seen it replace an aging and highly customized ERP system to a fully virtualized SAP ERP system in production providing agility, flexibility and operational efficiency.

In late 2012, EMC IT further transformed their SAP landscape with the adoption of SAP’s in-memory high performance analytics platform, SAP HANA with a sidecar deployment to support operational reporting. Now, EMC IT is leading the way in reaping the benefits of an already virtualized SAP landscape, and continuing the same strategy with their virtualized deployment of Business Processing and Consolidation (BPC) on SAP HANA. As SAP innovates, so too has EMC IT by leveraging the power of VMware to support its SAP HANA rollout.

Watch the illustrative video below to see how the deployment came together.

To learn more about EMC IT’s deployment of SAP HANA, Why EMC IT Virtualized SAP HANA with VMware and Adopting the SAP HANA Platform to Power Your SAP Implementation.

Taking the Data Center to the Next Level

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

Data is growing exponentially, challenging IT organizations to adopt and embrace new methodologies to harness and empower data faster than ever. Yet, the challenge isn’t just managing data’s explosion but doing so in a way that provides easier access and performance for the business while keeping costs to a minimum.

This is the equation facing most database administrators. How can they meet the challenge of simplifying data while pleasing the business? Through EMC ITs implementation of XtremIO and the benefits derived from the all flash array, a balanced performance was achieved that features simple provisioning, a suite of powerful features, while providing database consolidation and increased response times.

For more information about EMC IT’s use of Flash and XtremIO, read Flash Comes Down to Earth: High-performance Storage Goes Mainstream by KK Krishnakumar, VP and Chief IT Architect, EMC IT.

Enterprise Vendor Management: Checking the Heartbeat of Vendor Relationships

Michael Dobbin

Michael Dobbin

Director, IT Partner Management, EMC IT

In our recent series of blogs about EMC IT’s Enterprise Vendor Management Office (EVMO), we offered insights on how to create an IT strategic sourcing plan, forge the right strategic partnerships, and then execute and ensure compliance for contracts with those suppliers. Now that you are up to speed on those three main pillars of the EVMO, you may wonder how we keep it all operational, effective and continually beneficial to the organization.

We use supplier analytics, ongoing process improvement and constant communication—the fourth and final pillar of our overall approach.

Supplier Analytics

Using dashboards and reporting tools, analytics lets us measure our vendor interactions and evaluate them to maximize performance. Think of this approach as tracking the heartbeat of EMC IT’s vendor relationships—a kind of ongoing checkup to make sure this important system is working as it should.  This includes tracking deals to ensure all the right terms and conditions are in place, confirming that what IT spends on them is what was expected, and making sure that each vendor is doing what they are expected to do.
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Assessing Data Loss Costs: Value-Driven Protection of the Bottom Line

In an age when most companies invest to become data-driven, the value of data is increasingly a key criteria for making IT decisions, and the protection of the data becomes paramount to those decisions

When making backup-related decisions, price justification involves the potential capital loss to the organization when a data loss or unavailability occurs. Understanding the value of data and access to that data is key when prioritizing backup technology or even for deciding which infrastructure to protect during a cyber-attack. However, estimating this price is not trivial.

I recently worked on a research project with a team of academic partners at Ben-Gurion University for prioritizing data replication to minimize the monetary loss in the case of a disaster. The method we derived can limit the costs of data loss, and could provide a high return on investment (ROI) of up to one million dollars per incident.

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The Journey Toward a Predictive Enterprise

Brahma Tangella

Brahma Tangella

Sr. Manager, Service Strategy, Dell IT

The 2014 EMC Digital Universe Study, with research and analysis by IDC, predicts that by 2020 the digital universe will contain nearly as many digital bits as there are stars in the universe.

According to the study, digital growth “is doubling in size every two years and by 2020, the digital universe—the data we create and copy annually—will reach 44 zettabytes, or 44 trillion gigabytes.”

As companies brace for this data tsunami, they are challenged to identify the next business opportunity, improve risk management, customer engagement and sustainability. They will need to become “predictive enterprises” which leverage their data to define their future focus and how to get there. Sifting massive amounts of data to find relevant insights for business will be a continuous process, constantly evolving and adapting to business climate. IT departments need to have a robust framework to manage their organizations’ ambitions and goals.

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10 Lessons Learned from the EMC IT Transformation

Jon Peirce

Jon Peirce

Senior Vice President, EMC IT at EMC Corporation
As SVP of IT, Jon Peirce is responsible for driving EMC IT’s transformation into an IT-as-a-Service provider/ broker and strategic business partner through technology, operating model, process and organizational innovation and evolution. Additionally, he oversees operations for several of EMC’s revenue generating cloud services and leads EMC’s Centers of Excellence in the Americas. In his prior role in IT from 2006-2013, Jon was responsible for Global IT Infrastructure and Support Services and led an aggressive standardization, consolidation, virtualization, tiering and optimization program across EMC’s IT infrastructure that delivered in excess of $220M in cost savings along with improved agility, resiliency, scalability, sustainability and security.

We have shared many insights on EMC IT’s multi-year journey to transform from a traditional IT operation to an IT-as-a-Service model—from steps which determine a new organization structure to strategies on changing the mindset of employees to focus on serving our clients. With some significant transformation successes under our belt and many more in the works, it seems like an opportune time to look back a bit on how far we’ve come and reflect on what we’ve learned in the process.

What follow are the Top 10 Lessons EMC IT learned in its IT transformation process. Regardless of whether your IT organization is just beginning this crucial transformation or is in the throes of the climb, we hope these lessons will help you move forward.

#1:  IT Transformation is not a project. It’s a journey.
IT transformation is a complex challenge, for which a prescriptive approach to change management is inappropriate.   A more iterative and agile approach is necessary.

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Enterprise Vendor Management: Getting What Vendors Promise

Michael Dobbin

Michael Dobbin

Director, IT Partner Management, EMC IT

“That’s not what I wanted”… “You said you were going to seamlessly support my apps”… “I thought you understood what the project was”… PROJECT STATUS: RED

Have you ever heard of the Latin term ‘Caveat Emptor’? It means let the buyer beware.  How many times have you heard about someone who purchased a product or service and it is not what they thought they were buying? In countless courtrooms, both large and small, consumers (whether individuals or corporations) are warned about understanding what they are agreeing to, knowing what they are buying and taking responsibility for any agreements they are entering into.  In a way – our computer age has made this easier than ever to do.  So if this is so easy why are there still many vendor disputes or – worse yet for IT organizations –failed projects?

Contract Execution and Compliance is a key part of EMC IT’s Enterprise Vendor Management approach that can have a huge impact on the ongoing success of the work we produce. It is one of four pillars or focus areas we use to address key components of our IT sourcing. The other three pillars, discussed in other blogs in this series, are Strategic Partnership; Partner Selection and Negotiation; and Analytics, Process and Communication.

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Adopting the SAP HANA Platform to Power Your SAP Implementation

If your organization is running SAP’s software products and applications, SAP’s in-memory computing platform, SAP HANA, offers tremendous game-changing potential for delivering business value via data analytics. However, as EMC IT recently discovered, there are key steps you should take to pave the way for leveraging this new platform.

EMC is still a relatively new customer of SAP’s software products and applications, having gone live with a large-scale greenfield SAP deployment back in July 2012.  The implementation program continues to thrive, having added more SAP modules and solutions over the course of the last couple years, and gearing towards a large SAP CRM deployment in 2016.

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Enterprise Vendor Management: Forging the Right IT Partnerships

Richard Eckler

Richard Eckler

Sr. Manager, IT Partner Management, EMC IT
Richard Eckler

Latest posts by Richard Eckler (see all)

Second in a series on Enterprise Vendor Management

Selecting IT sourcing partners and negotiating effective contracts are key to the success of your organization’s IT sourcing strategy.  Failure to dedicate enough time to these items will almost certainly lead to issues down the road, either in project failure or not achieving intended goals.  In this the second blog on Enterprise Vendor Management, we will review some foundational steps to get you started in the right direction. (Read the first part on Framing a Better Sourcing Strategy)

Selecting a partner

Before deciding who you want to purchase services from or partner with, you must clearly define your goals and requirements including timeframe and budget.  If possible, do this without a specific partner in mind to avoid tailoring your requirements.  Depending on the scope of your project, you may want to issue a formal request for proposal (RFP).

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EMC IT Redefines IT as a Service: The Transformation Story

Dell IT Proven

Dell IT Proven

Dell IT
IT Proven allows you to leverage Dell IT’s first-hand knowledge and best practices to accelerate your own IT transformation journeys, transforming operations and delivering IT as a Service through the power of cloud computing. IT Proven highlights how Dell IT transformed into an agile, innovative, and competitive service provider.

For several years, EMC IT has been on a journey toward ITaaS and has gradually evolved the structure, culture, and role of its organization to better align with the needs and objectives of the business. This organizational transformation has touched every aspect of IT—from architecture, infrastructure and application development, to the way in which IT services are created and funded, to enterprise security and support.

No longer does IT hold a monopoly on technology. Instead, EMC is building new consultative relationships with the business, streamlining business units’ access to IT services, and creating new job functions centered on providing the business with not only the services it needs, but, just as important, an outstanding customer experience.

In addition, EMC IT is helping business units reduce risk by building controls into the services it offers, rather than attempting to bolt security onto services that already are being delivered.

This animated video provides an overview of EMC’s IT Transformation journey, from a reactive IT organization to a true service provider. For more information about the EMC IT Transformation, read the latest white paper titled EMC IT Redefined.

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