Archive for the ‘Digital Transformation’ Category

Enterprise Integration Portal for One-Stop Tracking of Business Transactions

Gnanesh Gowda

Gnanesh Gowda

Architecture Senior Advisor, Enterprise Integration Services at Dell IT

Tracking integrated business and service transactions across multiple IT systems is important in today’s fast-moving business climate. Being able to track them across two major IT companies (Dell and EMC) that recently merged to form Dell Technologies, one of the largest technology companies in the world, is absolutely vital.

That’s why Dell IT’s recent launch of a visualization tool that lets our business and IT teams use Dell technology to monitor transactions on a single dashboard is a critical step in the EMC/Dell integration.

It is called the Enterprise Integration and Services Business Monitoring Portal (EISBMP), a system that combines cutting-edge Dell technology solutions to bring together all integrated transaction data into a single view where business and support people can see transactions across multiple systems in a comprehensive dashboard.

Accessed via single sign on, the EISBMP has allowed us to consolidate more than 15 different tracking applications into one. It also lets us showcase our Pivotal platform and a range of other technologies across the powerful Dell portfolio that, combined with open-source apps, create this cloud native application.

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Moving your applications to the cloud: A multi-level Strategy

Paul Divittorio

Paul Divittorio

Sr. Director, Cloud Infrastructure, Distinguished Engineer, Dell IT

There’s more than one way to transform your organization’s legacy applications to achieve the agility, speed and customer service level that today’s IT operations require. In fact, Dell IT has unveiled a range of options to begin moving our legacy applications to the cloud.

We have created three IT services to give our business developers a choice of how much or how little they want to upgrade their apps to add cloud capabilities via Platform-as-a-Service, Infrastructure-as-a-Service and VM-as-a-Service.

Before I describe the features of our new service offerings, let me provide some background on how we came up with our strategy.

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Customizing IT User Experience: To Enable Workstyles in Our Digital Workplace

Stephen Fleming

Stephen Fleming

Senior Manager, IT User Experience at Dell IT

Corey is a hyper-mobile, customer-facing sales representative who is not technically inclined. Sean is an office-based, highly technical engineer. And Jessica is a collaborative and non-technical business professional with a flexible workstyle, working in the office, at home or on the road when it makes sense.

They are just some of the different people with different workstyles that today’s IT organizations need to accommodate as they strive to address a huge shift in what users want for tools and services to be productive both in and out of the office in today’s workplace.

After conducting more than two years of persona and workstyle research, Dell IT recently took a groundbreaking first step in tailoring our tools and services to match our distinctive user groups. We unveiled the Sales Jetpack—a combination of devices, tools, services and education resources specifically focused on our customer-facing, mobile sales staff around the globe.

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In Pursuit of the Digital Workplace: Flexible, Mobile, Crucial

Chris Murphy

Chris Murphy

VP, Team Member Experience Services, Dell IT
Chris Murphy

Latest posts by Chris Murphy (see all)

If you are heading into the office today, chances are you won’t stay tethered to your desk for long—if at all.  Workplace settings have become more flexible and creative in today’s world, with seamless Wi-Fi access, modern meeting rooms and digital conferencing.  Personal devices are pervasive. Our workplaces extend far beyond the office setting, with mobile technology letting us do our jobs on the train, at the coffee shop and from our homes.

Organizations that want to keep pace with a flexible work world and attract and keep talented employees need to create a digital workplace where team members can work seamlessly anytime, from anywhere.

We at Dell IT are kicking off a multi-year effort to do just that—to create a digital experience centered on an agile, highly mobile work culture that gives our team members the freedom to get more done from anywhere. (more…)

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