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Bhanu Dhanaraj

Bhanu Dhanaraj

Sr. Manager, Enterprise Analytics, EMC IT
Bhanu Dhanaraj

Latest posts by Bhanu Dhanaraj (see all)

Predictive Analytics for IT Operations: Continuing the Journey

Viktor Mayer-Schonberger and Kenneth Cukier, authors of Big Data: A Revolution That Will Transform How We Live, Work and Think, wrote, “If big data teaches us anything, it is that just acting better, making improvements – without deeper understanding – is often good enough.”

EMC IT not only recognizes the hidden value of Big Data, but also strives to generate better outcomes. So, we at EMC IT can act better and faster to improve our customers’ experience.

In his November 2013 article, Dan Inbar from EMC’s IT organization eloquently presented what IT has been doing to improve the operations of our Exchange email environment. PAITO (Predictive Analytics for IT Operations) is our Big Data analytics solution for outage prediction that allows our IT operations team to collect, analyze, store, and leverage key indicators to predict and prevent interruption in mission-critical operations. The journey that started more than a year ago as a pilot has evolved into a full-fledged IT data lake and analytics platform for various IT managed areas, including applications, servers, devices, licenses, network, storage, security and workloads. (more…)